Introduction Welcome to Canny Worl LLC, trading as With Vics (“we”, “us”, “our”). We're a US‑registered LLC operating mostly in the UK and helping clients and trainees worldwide. This document explains: what personal data we collect, how we use it, and your rights.
1. What Data We Collect
- Identity & Contact: name, email, phone number, job title, company.
- Professional & Training: organisation, role, course selections, feedback, progress metrics.
- Payment & Billing: billing address, billing history, payment method details (e.g. card type, last four digits).
- Technical & Usage: IP address, device/browser type, IP-based geolocation, website/app usage logs.
- Communications: transcripts of chats, recordings of coaching sessions (with consent).
2. How We Use Your Data (Wider Context)
We process your data to:
- Deliver coaching sessions & training modules.
- Manage your account & payments.
- Improve our programmes via analytics & feedback.
- Communicate updates, events, newsletters (where you opted in).
Legal basis (GDPR & CCPA):
- Performance of contract
- Legitimate interests (e.g. better service)
- Consent (for marketing, recordings)
3. International Transfers
- Data may flow between our UK office, US HQ, and cloud servers globally.
4. How Long We Keep It (Simplified)
- Active clients: data kept throughout the engagement.
- Post‑engagement: retained for up to 6 years (legal/compliance).
- Marketing lists: until you unsubscribe.
5. Your Rights & Choices
Under GDPR and similar laws, you can:
- Access your data
- Correct inaccuracies
- Erase or restrict processing
- Object to marketing
- Data portability
To exercise any right, email our Data Officer (see Section 8).
6. Security & Confidentiality
We protect your data using:
- SSL/TLS for data in transit
- AES‑256 encryption at rest
- Access limited to authorised staff
- Regular security audits & training
7. Children’s Privacy
Our services are intended for professionals; we do not knowingly collect data from anyone under 16. If we learn we have, we will delete it promptly.
8. Updates to This Policy & Contact
We may tweak this policy; we'll highlight changes on our website and email you if major.
Data Protection Officer:
Contact Vics Bradley
Address: 3 Germay Drive, Wilmington, Delaware, 19084
Key Points Summary
- We collect identity, professional, billing & usage data.
- Uses: service delivery, improvement, communication.
- Transfers: global, secured with SCCs.
- Retention: up to 6 years post‑engagement.
- You have full data rights under GDPR/CCPA.
- Security: encryption, access controls, audits.
